About this policy
This Privacy Policy describes how Vitaex INC handles personal information in connection with this website, inquiries, recruiting, and HR and driver communications. It also explains our mobile messaging practices.
Information we handle
When you contact us, we may receive your name, phone number, contact details, and information you choose to provide about a shipment, driver opportunity, or HR inquiry. If you exchange text messages with us, we also handle message content and associated messaging records.
Website hosting and communications providers may process technical information such as IP addresses, request timestamps, browser information, and message delivery status to operate their services. This website does not include a web application form or advertising trackers added by Vitaex INC.
How information is used
We use information to respond to inquiries, discuss transportation needs, communicate with drivers and prospective drivers, handle HR matters, and operate and protect our website and communications. We may also use records to meet applicable legal obligations and handle requests about your information.
Mobile Messaging & SMS Privacy
Vitaex INC’s HR team uses text messaging for two-way communication with drivers and prospective drivers about driver information, recruiting inquiries, and HR matters. The team can both send and receive messages.
Consent and your choices
SMS participation is voluntary. Providing a telephone number or visiting this website does not by itself constitute consent to ongoing text messages. Consent must relate to the type of messages you agree to receive. You may contact us by phone if you prefer.
Message frequency varies based on your communication with our team. Message and data rates may apply. Reply STOP to opt out of further SMS messages. Reply HELP for assistance, or call recruiting at (571) 481-9334. A final message may confirm your opt-out.
Mobile information and sharing
Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be transferred to third parties or affiliates for their own messaging purposes.
Service providers that support messaging may process the information necessary to deliver and support messages on our behalf. This does not authorize them to use your information or consent for their own marketing.
Read the Mobile Messaging & SMS Terms for additional program details.
Retention and security
Information should be retained only as needed for the purpose for which it was collected, applicable recordkeeping obligations, and resolution of disputes. Messaging records may include consent and opt-out information so communication preferences can be respected.
We seek to protect personal information through appropriate administrative and technical measures. No website or communication method can guarantee absolute security. Avoid sending Social Security numbers, banking information, or copies of identification documents by ordinary SMS; contact HR about an appropriate way to provide sensitive documents.
Your privacy choices
You may ask about your information, request a correction, or request deletion by contacting us. Requests are subject to identity verification and applicable legal or recordkeeping requirements. Opting out of SMS is separate from deletion of records needed to honor your opt-out.
Our business website is not directed to children under 13. Please contact us if you believe a child has provided personal information.
Contact and updates
We may revise this policy to reflect our practices or requirements. The current version will appear on this page.